My Journey! 

Having always had a passion for technology, there was only ever one career I wanted to build a future in.

I began my journey with an I.T apprenticeship. This allowed me to enter the industry, study and acquire certifications. It also helped me to land a role in I.T support where I was able to build up my technical knowledge as well as develop transferable skills.

After a decade of service, I wanted to go on a new adventure. A new career path. So I decided to leave that role and move into software development. This led me to do a coding bootcamp where I built multiple projects and learned fundamental coding skills all within the space of 4 months.

I am now back in a support role at a company that values career development. This will allow me to provide my previous experience to the company before making the transition from within to align with my long-term career goals.

I am also self-studying and building projects whenever possible.

Mandeep Singh
10+

Years in I.T Support

5+

Coding Projects Built

1

Exciting Future

Skills

These are the frameworks, languages, libraries, and tools I have used and gained exposure to during my time learning software development.

.NET

.NET

AWS

AWS

CSharp

CSharp

CSS

CSS

Express

Express

Framer Motion

Framer Motion

Git

Git

GitHub

GitHub

HTML

HTML

JavaScript

JavaScript

Jest

Jest

Next.js

Next.js

Node.js

Node.js

PostgreSQL

PostgreSQL

Python

Python

React

React

React Native

React Native

React Router

React Router

RESTful API's

RESTful API's

Tailwind CSS

Tailwind CSS

TypeScript

TypeScript

Vite

Vite

Work Experience

  • Service Desk Analyst @Emap

    December 2023 - Present | London, England

    Providing technical support to end-users addressing issues and queries through various channels. Collaborating with the team to develop and implement technology-related projects and initiatives. Maintaining knowledge of current technology trends to provide up-to-date support and recommendations.

  • Trainee Software Developer @Northcoders

    January - April 2023 | Remote

    Completed an intensive 4-month coding bootcamp. Learned fundamentals of JavaScript, industry best practices, and how to develop RESTful APIs, databases, and front-end applications. Followed agile working practices to create and deliver a full-stack mobile application as part of a collaborative team project.

  • I.T Technician @Granular IT

    February 2012 - December 2022 | London, England

    Delivered 1st, 2nd, and 3rd line technical support to onsite and remote clients. Developed skills in communication, customer service, problem-solving, and teamwork through the resolution of support queries.

Education

  • IT Apprenticeship

    February 2011 - November 2011 | QA

    Completed an I.T Apprenticeship where I achieved the following certifications: CompTIA A+, City & Guilds IT Systems and Principles.

  • GCSEs

    September 2004 - July 2009 | Park View Secondary School

    Achieved 10 GCSE Passes A-C in Biology, Chemistry, English Language, English Literature, History, Maths, Physics, Religious Studies, Sociology.

Learning

Life is all about learning. I am always willing to learn and explore new technologies and tools.

Northcoders Bootcamp Completion

Northcoders Bootcamp Completion

Hacktoberfest 2023 Completion

Hacktoberfest 2023 Completion

Foundational C# - FreeCodeCamp

Foundational C# - FreeCodeCamp

AWS Command Line Interface - W3Schools

AWS Command Line Interface - W3Schools

AWS DevTools - W3Schools

AWS DevTools - W3Schools

Learn CSS - Codecademy

Learn CSS - Codecademy

Learn Javascript - Codecademy

Learn Javascript - Codecademy

Learn Python - Codecademy

Learn Python - Codecademy

Learn React - Codecademy

Learn React - Codecademy

Learn TypeScript - Codecademy

Learn TypeScript - Codecademy