My Journey!
Having always had a passion for technology, there was only ever one career I wanted to build a future in.
I began my journey with an I.T apprenticeship. This allowed me to enter the industry, study and acquire certifications. It also helped me to land a role in I.T support where I was able to build up my technical knowledge as well as develop transferable skills.
After a decade of service, I wanted to go on a new adventure. A new career path. So I decided to leave that role and move into software development. This led me to do a coding bootcamp where I built multiple projects and learned fundamental coding skills all within the space of 4 months.
I am now back in a support role at a company that values career development. This will allow me to provide my previous experience to the company before making the transition from within to align with my long-term career goals.
I am also self-studying and building projects whenever possible.
Years in I.T Support
Coding Projects Built
Exciting Future
Skills
These are the frameworks, languages, libraries, and tools I have used and gained exposure to during my time learning software development.
.NET
AWS
CSharp
CSS
Express
Framer Motion
Git
GitHub
HTML
JavaScript
Jest
Next.js
Node.js
PostgreSQL
Python
React
React Native
React Router
RESTful API's
Tailwind CSS
TypeScript
Vite
Work Experience
Service Desk Analyst @Emap
December 2023 - Present | London, EnglandProviding technical support to end-users addressing issues and queries through various channels. Collaborating with the team to develop and implement technology-related projects and initiatives. Maintaining knowledge of current technology trends to provide up-to-date support and recommendations.
Trainee Software Developer @Northcoders
January - April 2023 | RemoteCompleted an intensive 4-month coding bootcamp. Learned fundamentals of JavaScript, industry best practices, and how to develop RESTful APIs, databases, and front-end applications. Followed agile working practices to create and deliver a full-stack mobile application as part of a collaborative team project.
I.T Technician @Granular IT
February 2012 - December 2022 | London, EnglandDelivered 1st, 2nd, and 3rd line technical support to onsite and remote clients. Developed skills in communication, customer service, problem-solving, and teamwork through the resolution of support queries.
Education
IT Apprenticeship
February 2011 - November 2011 | QACompleted an I.T Apprenticeship where I achieved the following certifications: CompTIA A+, City & Guilds IT Systems and Principles.
GCSEs
September 2004 - July 2009 | Park View Secondary SchoolAchieved 10 GCSE Passes A-C in Biology, Chemistry, English Language, English Literature, History, Maths, Physics, Religious Studies, Sociology.
Learning
Life is all about learning. I am always willing to learn and explore new technologies and tools.
Northcoders Bootcamp Completion
Hacktoberfest 2023 Completion
Foundational C# - FreeCodeCamp
AWS Command Line Interface - W3Schools
AWS DevTools - W3Schools
Learn CSS - Codecademy
Learn Javascript - Codecademy
Learn Python - Codecademy
Learn React - Codecademy
Learn TypeScript - Codecademy